GTC

General Business Conditions

Orders
Your order is binding. The map(s) will be sent to you by post. You will be informed by e-mail about any delivery problems or unavailable titles.

Prices

All prices are inclusive of 7.6% VAT.
We reserve the right to make amendments to prices.
Delivery costs depend on the title and quantity of your order. On request, we are happy to provide you with information about delivery costs for your order.
All prices are inclusive of 8% VAT.
We reserve the right to make amendments to prices.

Delivery Costs

Delivery costs depend on the title and quantity of your order. On request, we are happy to provide you with information about delivery costs for your order.


Customs Duties and Import Dues
The customer shall pay any customs duties and import dues. These are not included in the delivery and shipping costs.

Term of Delivery
Switzerland: 2-3 workdays
Europe: 4-6 workdays, Worldwide: 5-10 workdays

Payment Conditions

Switzerland: On account, payable within 30 days
Europe and worldwide: Payment in advance / PayPal
All bank charges shall be paid by the ordering party.


Right of Withdrawal and Right of Return

You can cancel your order of printed maps within two weeks without stating the reasons. You can return any goods that have already been delivered to you within two weeks from receipt of delivery without stating the reasons, as long as the goods remain in flawless condition. Any return shipments shall be at your own cost and your responsibility. In case of manufacturing errors or incorrect deliveries, we are happy to exchange the map concerned for a new copy.
As a rule, grid maps are excluded from the right of return for copyright reasons.


Data Protection
Your data shall only be used internally and will not be forwarded to any third parties.

Place of Jurisdiction
Zurich shall be the place of jurisdiction.

Egg b. Zürich, 23. 05. 2011